Timesheets Troubleshooting

Symptom: "Manager role required" when viewing a teammate's timesheet

Cause: Your timesheets access level is "own", so the list only accepts your own user id.

Fix: Ask a System Manager to grant all-scope timesheets access if you need to review others.

Symptom: Editing or deleting an entry returns "not found" even though you can see it

Cause: Update/delete only apply to your own entries still in draft status; submitted and approved rows are immutable through these actions.

Fix: Submit corrections via a new entry, or ask a manager — approval is the only forward transition.

Symptom: Hours rejected on save

Cause: The schema requires 0.25–24 hours in multiples of 0.25 per entry.

Fix: Split long days into multiple entries and round to quarter hours.

Symptom: Approve or Utilization buttons missing

Cause: Approval and the utilization/deal-cost reports are gated on the timesheets manage (delete) permission, seeded only for System/Sales Manager.

Fix: Request that permission; regular editors can still log and submit their own time.

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