Vendor Portal Guide

For vendors

Dashboard — active/completed/overdue/total task stats plus the active-task list.
Tasks — master-detail with full-page view. Status is the only editable field and moves one step forward: Open → Working → Pending Review. Done and Cancelled are staff-only — a manager reviews from there.
Profile — self-service fields only: phone, mobile, website, availability status. Name, email, and company are read-only (contact your manager). Workload, completed/on-time counts, strikes (x/3), and Good/Warning/Critical/Suspended health are shown. A suspension banner appears if staff suspends the account.

For staff

Internal users manage vendors elsewhere: full vendor CRUD, task assignment, and strike/suspend controls. Strikes feed the vendor health score; suspension locks the portal behind the banner.